Privacy Policy

PRIVACY POLICY

Last Updated: June 2026

At ZenForm, accessible from www.zenform.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ZenForm and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing address. We collect this when you make a purchase, create an account, or contact us.

  • Payment Information: When you make a purchase, your payment details (credit card, debit card, UPI, or net banking details) are processed by our secure, third-party payment gateways. We do not store your financial credentials on our servers.

  • Device and Usage Data: IP address, browser type, operating system, pages viewed, and the dates/times of your visits, collected automatically through cookies and log files.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process, fulfill, and ship your orders.

  • Communicate with you regarding order confirmations, updates, and customer support.

  • Send you promotional emails, newsletters, and special offers (you can opt-out at any time).

  • Improve, personalize, and expand our website and product offerings.

  • Detect and prevent fraudulent transactions or unauthorized activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share data with trusted service providers necessary to operate our business:

  • Logistics & Shipping Partners: To deliver your packages.

  • Payment Processors: To securely process payments.

  • Marketing & Analytics Tools: To help us understand website traffic and send transactional or promotional emails.

  • Legal Compliance: We may disclose your information if required by law to comply with legal obligations or protect our rights.

4. Cookies and Web Beacons

Like any other e-commerce website, ZenForm uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Data Security

We implement standard security measures, including SSL encryption, to maintain the safety of your personal information when you place an order or enter your details. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us at support@zenform.in